First SaaS Agreement

Your first enterprise customer wants to sign their paper.

Enterprise customers will almost always ask you to sign their standard agreement. What looks like a formality is a negotiation. What you accept in your first contract becomes the floor for every contract that follows.

• Review IP ownership — do they claim rights to your product?
• Check limitation of liability — is it mutual?
• Indemnification scope — third-party IP claims?
• Data processing terms if you handle their customer data
• Auto-renewal and termination provisions
• Governing law — push for a founder-friendly jurisdiction